Question 1

Q01: Do you have a catalog?

Accepted Answer

Yes. You can download it from "Handling products" on this website.

Question 2

Q02: Please tell me about maintenance when trouble occurs.

Accepted Answer

(1) Problems that are not broken
There may be errors in the operation method, but since Table Combi has only 4 operation buttons, most problems can be repaired with a mobile phone. 
② Troubleshooting
If the product breaks down, please pack it in special packing material and send it to our factory by route mail. 
The repair will take about a week. 
If you are in a hurry, we also offer a paid repair service (short-term rental). 
Please return the defective device after the device arrives for repair. 
After that, after the repair is completed at the factory and the repaired equipment is delivered to the customer, the repairable machine will be returned.

Question 3

Q03: Please tell me about the maintenance system.

Accepted Answer

It will be repaired at our factory. 
If the product breaks down, please pack it in special packing material and send it to our factory by route mail. 
The repair will take about a week. 
If you are in a hurry, we also offer a paid repair service (short-term rental). 
Please return the defective device after the device arrives for repair. 
After the repair is completed at the factory and the repaired equipment is delivered to the customer, the repairable machine will be returned. 
We also have a regular inspection contract service, so please contact us.

Question 4

Q04: Please tell me about payment terms.

Accepted Answer

It will be a bank transfer. 
You can also use subscriptions such as residual value setting leases and rentals.

Question 5

Q05: How can I request a quotation?

Accepted Answer

Click the "Inquiry" button at the bottom of the page and apply for "Inquiry about price".

Question 6

Q06:Is the estimate free?

Accepted Answer

It's free.

Question 7

Q07: Can you also support long distance?

Accepted Answer

We support everything in Japan. 
It is operated by a maintenance method that utilizes route flights.

Question 8

Q08: What about shipping charges?

Accepted Answer

The price is the route price plus the packing fee.

Question 9

Q09:I would like to know the approximate price.

Accepted Answer

The price varies depending on the model and specifications, so please click the "Inquiry" button at the bottom of the page and apply from "Inquiry about price".

Question 10

Q10: Can you suggest a work layout?

Accepted Answer

Improving the efficiency of weighing and packaging cannot be done simply by arranging machines. 
We will check the site work and propose the best layout.

Question 11

Q11:Can you request a project that was rejected by another company?

Accepted Answer

We are a Hakari venture company. 
It is possible to easily handle things that cannot be handled by major manufacturers.

Question 12

Q12: Can I try it (demo)?

Accepted Answer

You can. 
If you are interested, please click the "Inquiry" button at the bottom of the page and apply from "Inquiries about renting a demo machine".

Question 13

Q13: I would like to request a new development.

Accepted Answer

We are a Hakari venture company. 
We are repeating trial and error that cannot be handled by major manufacturers. 
If you are interested, please click the "Inquiries" button at the bottom of the page and apply from "Inquiries about weighing methods and performance".

Question 14

Q14: How long does it take from order to delivery?

Accepted Answer

For lot products, it takes about two weeks. 
Table Combi Pro will last about 3 months.

Question 15

Q15: Can individuals purchase it?

Accepted Answer

You can also purchase it individually.

Question 16

Q16: Please tell us about your agency.

Accepted Answer

Click the "Inquiries" button at the bottom of the page and apply from "Inquiries about how to purchase".

Question 17

Q17:Is it possible to visit the factory?

Accepted Answer

①Users can visit the factory. 
②You can visit and test our factory.

Question 18

Q18: What are your business hours?

Accepted Answer

It is from 9:00 to 18:00. 
We are not open on Saturdays, Sundays, holidays, year-end and New Year holidays, and Obon.

Question 19

Q19: Where is the production going?

Accepted Answer

Produced at the factory in Kumamoto.

Q.&A.

Okay running if you want to solve the dissatisfaction of scales

Q.&amp;A.

Okay running if you want to solve the dissatisfaction of scales

Q.&A.